1. Information We Collect
a. Technical and Device Information
When you use the App, certain technical and device-related information may be collected automatically, including:

• Device category, manufacturer, and model
• Operating system version and device specifications
• Unique device identifiers (such as IMEI or similar identifiers)
• Network-related data, including IP address, connection status, and network type
• App installation details, version number, and configuration settings
• Diagnostic data such as crash reports, performance statistics, and error logs

This information is used to ensure the App operates securely, reliably, and efficiently across supported devices.

b. Information You Provide Voluntarily
You may choose to provide additional information while using the App, including:

• Files or media processed through CleanOn features
• Messages submitted via support channels or feedback forms
• Any other content you voluntarily share while interacting with the App

Such information helps us assist users, enhance App functionality, and prevent misuse.

c. Access to Photos and Camera (Optional)
Certain features may request permission to access your photo library or camera in order to:

• Scan, organize, optimize, or remove media files
• Enable visual features that require image input

All permission requests are clearly displayed and require your explicit consent. Photos and videos remain stored locally on your device and are not uploaded, transmitted, or shared outside your device.

2. How We Use Information
Collected information may be used to:

• Maintain, improve, and optimize App performance
• Deliver service-related notifications, alerts, or important updates
• Provide customer support and respond to user inquiries
• Customize features and improve overall efficiency
• Identify issues, prevent crashes, and resolve technical problems
• Protect the App against fraud, abuse, or security risks
• Analyze internal performance metrics and relevant promotional activities

3. Sharing of Information
We do not sell or trade your personal data.
Limited technical or diagnostic information may be shared with trusted third-party service providers only when necessary, including for:

• Payment processing or resolving billing-related issues
• Verifying refunds or handling customer support requests

Any shared information is handled securely and used solely for the purposes outlined in this Privacy Policy.

4. Updates to This Policy
This Privacy Policy may be updated periodically to reflect App improvements, legal requirements, or user feedback. If significant changes are made, we may inform you through in-app notifications or other appropriate communication methods.

We encourage you to review this Policy from time to time to stay informed about how your information is managed.

5. Contact Information
If you have questions regarding this Privacy Policy or how your personal data is handled, you may contact us at:
wilkerson_dev@thestudyoasis.pro